Privacy policy
Privacy policy HITrental AG
Data protection is very important to HITrental AG and the protection of your privacy is very important to us. To ensure that you feel safe when visiting our website and when making a booking via our website, we strictly observe the legal provisions when processing your personal data. That means we are committed to protecting and safeguarding any personal data you give us.
In our privacy policy, you will learn everything about how we use and process your personal data. If you have any questions about the use of your personal data, please do not hesitate to contact us.
1. responsible authority
Responsible for the collection, processing and use of your personal data is HITrental AG (hereinafter HITrental). HITrental is available for all questions regarding data protection under the following contact data for you:
- Postally under: HITrental AG, Langstrasse 21, 8004 Zurich, Switzerland
- By telephone under: +41 41 311 29 29
- e-mail: info@hitrental.com
You can obtain information about your data stored by us at any time and exercise your right to correct, block or delete your data. If you wish to disagree to the collection, processing or use of your data by HITrental as a whole or for individual measures, you can send your disagreement by e-mail or letter to the contact data mentioned above.
2 What types of personal information does HITrental collect?
Personal data is information about the factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your telephone number, your address, as well as all inventory data that you provide to us when making a booking inquiry or booking. In order to offer you an optimal service and to make you special offers tailored to your needs, we collect the data mentioned above. In addition, we collect information from your computer. This can be your IP address, the browser you are using and your language settings.
3 Why does HITrental collect and use your personal data?
The main reason why we ask you for your personal details is of a practical nature, namely to manage and maintain your booking. This way we can ensure that you receive the best possible service. We use your personal data to contact you or to inform you about the latest offers from HITrental.
Data will not be passed on to third parties.
4. collection, processing and use of personal data
4.1 Data you give us when making a booking
The following data must be provided when making a booking on our website:
- First name and surname
- Address incl. country
- e-mail address
- Telephone number
- Telephone number while travelling
- Payment data
You do not have to enter any payment data for an inquiry. For your booking, we need your correct name, address and payment data. We need your e-mail address so that we can send you the booking confirmation, send you further information about your booking and communicate with you in general.
4.2 Payment data
When paying by credit card, your payment details will be processed by Syspay Limited, a payment and e-money institution licensed and regulated by the Malta Financial Services Authority. Datatrans is the European specialist for Internet payments and mobile payment. Security is Datatrans' top priority. Datatrans AG complies with all PCI guidelines and is officially certified by VISA and MasterCard as a payment service provider. This certification confirms both technical and organizational security.
All payment data will only be transmitted via encrypted connections and your payment data will not be stored. We use your personal payment data exclusively for the processing of your booking.
4.3 Use of your data for advertising purposes
In addition to processing your data to process your booking at HITrental, we also use your data for the following purposes: to permanently improve your travel experience and make it customer-friendly and individual for you; to communicate with you about your bookings and certain marketing campaigns.
We use existing information for this, such as confirmations of receipt and reading of e-mails, information about the terminal you are using, your connection to the Internet, operating system and platform, date and time of your visit to the website and information that we have received from you.
You can object to the use of your personal data for advertising purposes at any time, either as a whole or for individual measures. A message in text form to the contact data specified under number 1 is sufficient for this.
4.3.1 Newsletter
We use your e-mail address to send the newsletter. We send you newsletters to introduce you to travel-related products and services. You can of course unsubscribe from this newsletter quickly and easily at any time. You can object to the receipt of the newsletter at any time by sending us a message in text form to the contact data specified under number 1 or by clicking on the unsubscribe link in the newsletter.
4.3.2 Competitions and other offers
Based on the information you share with us, you will receive personalized offers or invitations for competitions by email or SMS. Of course, you can object to the receipt of such e-mails or SMS at any time.
4.3.3 Using your mobile number
We use your mobile number to communicate with you about your booking (e.g. for the check-in process) or to send you offers and services tailored to your needs. Of course, you can object to the use of your mobile number at any time.
5. Use of cookies
During your visit to our website, so-called cookies are stored on your computer. They store the data requested by you on your computer, so that the use of our website is made easier for you. When you return to the website, the stored data will be displayed again. To enable cookies to be stored, you must allow them in your Internet browser. Cookies do not contain any personal data. Only data under the anonymous User-ID will be registered. Examples of registered data are; viewed objects, reservations of properties or search queries. These pseudonymous data will never be combined with your personal data. Their sole purpose is to address you with suitable offers that might actually be of interest to you. Our website uses so-called re-targeting technologies. We use these technologies to make our website more interesting for you. This technology makes it possible to address Internet users who are already interested in our apartments on search engines and social media platforms with advertising.
6 Web analysis / Remarketing
This website uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses methods that enable an analysis of your use of the website, such as cookies, text files that are stored on your computer. The collection and storage of data can be revoked at any time with effect for the future by installing a deactivation add-on for browsers. When Google Analytics is used by this website, IP addresses are only shortened and thus processed anonymously in order to exclude the possibility of personal contact.
Additionaly we are using Google Remarketing to provide you interesting advertisements on the Google network. Due to this Google uses Cookies to analyses your consumer behavior to analyse your utilization of the website to generate reports concerning advertising activities for the website owner and for further services related to the website and internet usage.
The information generated by cookies about your use of this website is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, we do not accept cookies.
7 Use of social media
HITrental uses social media in many ways. On the one hand, we use them to support the use of our services. On the other hand, we fall back on them to market travel specific products and services.
We have also integrated social media plug-ins into the website. So, when you click on a button, certain information is shared with these social media providers.
8 secure data transmission
Your personal data is transmitted securely by encryption.
Furthermore, we protect our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.
9 Modifications to this data protection declaration
Modifications can be made to this data protection declaration by HITrental at any time. We will inform about modifications here, so please check regularly.